We are new to West End area and had not yet established relationship with local car care business. Carolina Car Care was listed in McLendon Hills Residents Info as a trusted vendor, so we dropped by their place when we had unexpected brake issues with our Audi. Jesse and his team quickly diagnosed issue, ordered parts and had our car back to us in good time! Courteous, professional and accommodating (they offer shuttle service if needed), they were awesome! Highly recommend this establishment!