1

Had 1 wheel replaced. After it was done all 5 lug nuts on my wheel were loose, I unscrewed all 5 with my fingers. I could have been killed. Sorry service and had the gall to charge me $46 to put my spare tire on and not tighten it. Will not be going back

5

I don't use mechanics for anything but tires, alignments and state inspection. I went to Carolina car care last week to get my 1984 Benz inspected. First place I ever went that actually does a safety inspection. It took about a half hour but hey, they really did look at the car. The service writers were nice as could be and I had a great time talking with them while the tech inspected my old diesel. I also heard them interacting with other customers and as a mechanic and technician I can tell you they were being honest and we're not trying to upsell for no reason.

Thank you for your kind review Nick! We look forward to helping you next time!

- Seven Lakes
5

Always happy with Carolina Car Care!

5

Great service as always!

5

1

Ridiculously priced ($32 tool/shop fee) plus over $100 per hour labor. The prices are just ridiculous for what you get, which is not a “wow” by any means.

5

5

Really appreciate the excellent service I always get from these folks. Thorough, helpful, communicative, and fast. I've always been treated with respect and never felt pressured into work I wasn't expecting. When my kids get cars, I anticipate sending them to Carolina Car Care!

3

Too pricey....headlight change was $90 where anyone else would've been $50/$60

Thank you for the review David! We do everything that we can to ensure that our pricing is fair, and as such, I have reviewed the invoice to check for errors. You are correct - normally the cost of a bulb replacement is between $40-$50, but your vehicle requires a more expensive HID bulb instead of the normal incandescent bulb found in most vehicles. You actually came out on top compared to most HID bulb replacements - for example, an HID Xenon bulb replacement on a European car costs over $200. If you have any questions please do not hesitate to reach out!

- Seven Lakes
5

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